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Pharma, healthcare & KPO set for incremental increase in hiring over next 6 months

Nandita Vijay, Bengaluru
Friday, October 13, 2017, 08:00 Hrs  [IST]

Indian pharma, healthcare and its knowledge process outsourcing (KPO) sectors are showing increasing demand for jobs. There is a huge demand for qualified and experienced personnel in the mid and senior levels across sales, R&D, quality control and regulatory segments.
While pharma and healthcare sectors are indispensable and are recession free, an uptick in hiring growth is not much of a surprise and this trend is expected to be consistent for the quarter spanning October to January and March, according to experts.
In the KPO sector, India has been proving to provide better value to customers. Particularly in pharma and healthcare, the mass hiring is in sales and marketing followed by R&D and quality control which are specialised jobs and critical functions, Rituparna Chakraborty, co-founder & executive vice president, TeamLease Services, told Pharmabiz.
“However at this point of time, impact of automation on manufacture is insignificant. We see the need to rejuvenate manufacturing for job creation. The regulatory environment needs to be conducive to encourage more manufacturing. It is high time that Initiatives like Make in India and ease of doing business start showing results to spur domestic manufacture', she said.
The modest pace at which the hiring sentiment is growing seems to indicate a steadier and stable recovery rather than a temporary spike. While the mid and senior level hiring is the current focus, the fresher hiring is seen to continue in a sustained manner. Large part of the job creation will be centred around the cities. However, the hiring sentiment is not buoyant in the small towns. Pharma’ industry’s biggest challenge is to have qualified and experienced workforce available, she said.
Going forward, the challenge is to fill up these positions. This is the case for all domestic-led and consumption-led business. Increasingly ‘feet on the street’ or sales force becoming a very difficult profile to fill-up, said Chakraborty.
Hiring sentiment continues to be positive among large businesses while small businesses remain pessimistic. The medium sized are slowly getting back on their feet. The minor recovery is for the hiring sentiment for senior roles, Blue Collar and Engineering profiles. The gains are mostly incremental and, while the overall sentiment is positive, the outlook remains subdued.

From a hierarchy perspective, mid level hiring which had taken a beating in the previous half year makes a comeback in the coming half year HY1. The senior level hiring also seems to be on a growth trajectory.

In its latest Employment Outlook Report-(HY2-2017-18) by TeamLease too indicates that the net job creation outlook is attributed to the increase in government spending and the stable hiring growth exhibited by few of the sectors and cities.


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