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Truevis Technologies Pvt. Ltd., in collaboration with Neusoft Medical Systems, has established a strategic service and spare-parts hub in Chennai to strengthen the management and distribution of medical imaging spare parts, components and accessories across India. The initiative is aimed at supporting hospitals, diagnostic centres and healthcare institutions with a more responsive and reliable service infrastructure for advanced medical imaging systems, including CT, MRI, PET/CT and other diagnostic technologies. The new Truevis–Neusoft Mega Hub in Chennai has been established to address this requirement by bringing essential inventory closer to the Indian market and enabling a more organised and responsive distribution network. The Chennai facility builds on the existing India-wide support network, complementing the established facility in Visakhapatnam and creating a stronger, more connected infrastructure for customers across the country. It will serve as a central point for receiving, managing and distributing medical imaging spare parts and accessories based on demand from customer locations. The supply-chain model integrates international sourcing with centralised inventory management and pan-India distribution. Parts, tubes and accessories sourced from China can be consolidated and brought into India through the Free Trade Warehousing Zone (FTWZ) ecosystem, enabling structured customs processing, inventory management and onward distribution from Chennai. Through this model, components can be dispatched to hospitals, diagnostic centres and healthcare institutions as required. The streamlined flow from global sourcing to the Chennai Mega Hub, inventory management and nationwide distribution is designed to make the availability of critical components more predictable and efficient. The initiative also reflects a broader shift from equipment supply to complete service infrastructure. A Spokesperson from Truevis Technologies Pvt. Ltd. said, “The establishment of the Chennai Mega Hub marks an important step in strengthening the infrastructure that supports medical imaging across India. By bringing critical spare parts and accessories closer to healthcare institutions and combining centralised inventory management with demand-driven distribution, we aim to enable a more responsive and dependable service ecosystem. Our collaboration with Neusoft reflects our commitment to supporting hospitals and diagnostic centres with the supply-chain readiness required to maintain the continuity and effectiveness of advanced imaging services.”
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